The Balance Score Card for the Design and Validation Instrumens to Measure the Academic Teachers´s Achievement and Performance

Abstract

The evaluation of faculty work is critical for the university accreditation. Moreover, particularly sensitive to this related tendency of faculty work evaluation; it is necessary to go beyond the knowledge factor and concentrating more in the degree of satisfaction of the stakeholders included in the process of university education. In this context, this research aims to design and validate the instruments directed to explore the internal academic environment of the faculty at the Centro Regional de Veraguas, Universidad Tecnologica de Panama; considered as dimensional axes to the organization, development, and the psycho-pedagogic properties of academic work. For the present research, the BSC methodology was used in different stages of strategic planning and program evaluation. The Delphi technique was used to validate the content and the construction of the instruments. The validation of the reliability value was established by the Cronbach's alpha value by using the SPSS for analysing the data.